CrownPokies Cookie Policy

At CrownPokies, we are committed to being transparent about how we use cookies and similar tracking technologies on our website, crownpokies.com. This Cookie Policy explains what cookies are, how we use them, what types of cookies we deploy, and how you can manage your preferences. By continuing to use our platform — whether you're exploring Crown Pokies games, accessing the CrownPokies login page, or claiming a Crown Pokies bonus — you agree to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. We use cookies and similar technologies such as web beacons, pixels, and local storage objects to recognise your browser, remember your preferences, and collect information about how you interact with our platform. These files are stored on your device and sent back to our server each time you visit, allowing us to deliver a more personalised and efficient experience.

Our CrownPokies platform uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them). Understanding how these technologies work helps you make informed choices about your privacy when you use our services.

Why We Use Cookies

We use cookies for several important purposes that help us operate and improve our platform. At CrownPokies, our use of cookies allows us to:

• Ensure the platform functions correctly and securely, including authentication during the Crown Pokies login process
• Remember your preferences, language settings, and session data across visits
• Analyse how visitors interact with our website so we can improve user experience
• Deliver relevant promotional content, including information about Crown Pokies bonus codes and CrownPokies welcome bonus offers
• Prevent fraudulent activity and ensure compliance with our security obligations
• Support our customer service team in providing effective assistance via live chat and email at support@crownpokies.com
• Enable third-party integrations with our game providers such as NetEnt, Pragmatic Play, BGaming, and others

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function properly. Without them, core services such as account access, transaction processing, and navigation would not work. We use strictly necessary cookies to manage your session when you log in via the CrownPokies login portal, to process deposits and withdrawals using methods such as Visa, MasterCard, and cryptocurrency, and to maintain platform security. These cookies cannot be disabled, as they are fundamental to the operation of our services.

Performance and Analytics Cookies

We use performance cookies to collect anonymised information about how visitors use our website. This data helps us understand which pages are most popular, how users navigate our platform, and where technical improvements are needed. Here at CrownPokies, we rely on this information to optimise the experience for players accessing our Crown Pokies slots, live casino, and other game categories. The data collected by these cookies does not identify you personally.

Functional Cookies

Functional cookies allow us to remember choices you make when using our platform — such as your preferred language, currency (EUR, USD, AUD, CAD, BTC, and others), and display settings. Our CrownPokies website uses functional cookies to deliver a more personalised experience each time you return, reducing the need to re-enter preferences on every visit.

Marketing and Targeting Cookies

We may use marketing cookies to display relevant promotional messages and offers to you, including details about Crown Pokies free spins, CrownPokies bonus codes, reload bonuses, Lootbox promotions, and Wheel of Fortune events. These cookies track your browsing activity across our website and, in some cases, across third-party platforms, in order to tailor the advertising and promotional content you see. At Crown Pokies, we work with trusted third-party partners for advertising and analytics purposes, and those partners may also set cookies on your device subject to their own privacy policies.

Third-Party Cookies

Some cookies on our platform are set by third parties, including analytics providers, advertising networks, and our game software partners. Our CrownPokies platform integrates content from providers such as Play'n GO, Booongo, Playson, Mascot, and others, and these integrations may involve cookies placed by those third parties. We do not control third-party cookies directly, and we recommend reviewing the privacy and cookie policies of those third parties for further information.

Cookies and Promotional Features

When you engage with our promotional tools — such as entering a Crown Pokies promo code, activating a CrownPokies no deposit bonus, or using a Crown Pokies deposit bonus code — we use cookies to track eligibility, prevent duplicate claims, and ensure that bonus terms are applied correctly. Our systems rely on session and persistent cookies to verify whether you qualify for offers like Crown Pokies free spins no deposit promotions or the multi-deposit welcome pack. Without these cookies, we would be unable to accurately administer your bonus entitlements.

Cookie Duration

The cookies we set vary in how long they remain on your device. Below is a general guide to cookie duration on our platform:

• Session cookies — deleted automatically when you close your browser
• Short-term persistent cookies — typically expire within 30 days
• Long-term persistent cookies — may remain for up to 12 months or longer, depending on their purpose
• Third-party cookies — duration is determined by the respective third party

How to Manage Your Cookie Preferences

You have the right to control how cookies are used on your device. At Crown Pokies, we provide a cookie consent tool when you first visit our website, allowing you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can update your cookie settings at any time by accessing the cookie preferences panel on our website.

In addition to our on-site controls, most web browsers allow you to manage cookies directly through their settings. Our CrownPokies platform supports all major browsers, and you can typically find cookie management options under your browser's privacy or security settings. Please note that disabling certain cookies — particularly strictly necessary ones — may affect the functionality of our website and prevent you from accessing features such as the Crown Pokies mobile casino or your account dashboard.

To opt out of cookies set by third-party analytics or advertising providers, you may also use tools such as the Network Advertising Initiative opt-out page or your browser's "Do Not Track" feature, where supported.

Cookies and Data Protection

Our use of cookies is governed by our Privacy Policy, which explains in detail how we collect, process, store, and protect your personal data. The information gathered through cookies may constitute personal data in certain circumstances, and we handle it in accordance with applicable data protection laws. We at CrownPokies are committed to ensuring that cookie-related data is processed lawfully, fairly, and transparently.

If you have questions about how we use cookies or wish to exercise any data protection rights in relation to information collected through cookies, you can contact our support team at support@crownpokies.com or via live chat, available 24/7 throughout the year.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our technology, legal obligations, or business practices. When we make material changes, we will notify you by posting the updated policy on our website at crownpokies.com. We encourage you to review this page periodically. Your continued use of our platform after any update constitutes your acceptance of the revised Cookie Policy. At CrownPokies, we are committed to keeping you informed and in control of your privacy at all times.